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4 Comments :
hello ashish ,it was nice to read your blog as it gave me an encouraging and refreshing look into the bpo industry, though i am not an infosys-bpo employee at the moment ,but i have been recently selected by the infosys-bpo in a recently held campus placements at my college.though i was happy to have made through so many other aspirants but i was in 2 minds on wether to join the bpo industry or not.so would you please help me out through my dilemna by telling me a bit more about the infosys bpo, its training process and how would it help me out in future are there any sposorship programs held by infy for its employees who want to persue masters probably in mca or even in a mba program ,by the way i am a bca student and would pass out by 2008.the interviewer told me that i would get the offer letter by december end -2007.if you could reply to my queries i would be a lot thankful to you.
my regards
vipeesh kumar.
mail id-VIPEESH@zapak.com
This blog devoited for discussion among theemplyees working in BPO.
Approximately three lakh employees of BPOs and their parents ask the same question -- "Is there life and career after a BPO job?"
Let us realise that the BPO industry can provide a career within the industry -- for at least another 10 years or more. You could grow into "non process" jobs -- in HR, in quality and in customer management, etc. But many may find nightshift a barrier and may want to quit the industry after some time.
What are the career options after a BPO job?
The first option is to study further -- maybe an MBA or a course in quality or a course in customer service.
The second option is to join any organisation, which is `process centric' and can utilise your exposure and acceptance of a `performance culture.' For example in our recruitment industry that employs over 10,000 professionals -- many are self employed and would love to lead a BPO team that would hire people. The telephony skills can be useful in `head hunting'. Service industries like hospitality, health care, telecom and financial services will hire BPO professionals.
But there is a catch. One must realise that the BPO industry compensation is high because it is expert oriented and earns in dollars and because it is night shift oriented. You may have to take a cut in salary. You may also have to readjust to the realities of that industry. Perks like gym, coffee shops and billiard table will be missing. But these industries are also growing very fast, and one can easily make up for the dip in salary, within a few months.
hello ashish ,it was nice to read your blog as it gave me an encouraging and refreshing look into the bpo industry, though i am not an infosys-bpo employee at the moment ,but i have been recently selected by the infosys-bpo in a recently held campus placements at my college.though i was happy to have made through so many other aspirants but i was in 2 minds on wether to join the bpo industry or not.so would you please help me out through my dilemna by telling me a bit more about the infosys bpo, its training process and how would it help me out in future are there any sposorship programs held by infy for its employees who want to persue masters probably in mca or even in a mba program ,by the way i am a bca student and would pass out by 2008.the interviewer told me that i would get the offer letter by december end -2007.if you could reply to my queries i would be a lot thankful to you.
my regards
Very nice to read your blog. I was become more interested to know the BPO Industry.
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